afherediar Posts: 1
First Anniversary
edited April 2021 in Security


I,m trying to make a connection using local User Authentication. Adding a user, sending config email, applying it. But no connection established.

Thank you.

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  • Zyxel_Vic
    Zyxel_Vic Posts: 281  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @afherediar

    Can you add our support account into your Orchestrator GROUP's admin authority and give us your Org. name so that we're able to check on your settings directly?

    To add the user into the admin group, you can go to GROUP--> Configuration --> Administrators and put our support account in here.

    The support account: cso_security@zyxel.com.tw and sdwan-its@zyxel.com.tw

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