Why does it say my Geo Enforcer license is about to expire?

hebronbrick

VPN100 - I purchased a new Content Filter 2.0 license but Geo Enforcer still says it is about to expire. Isn't Geo Enforcer still a part of Content Filter 2.0? I do not see a separate Geo Enforcer license available for purchase anywhere in the United States.

Zyxel_Stanley

Hi @hebronbrick
To strengthen security access under Covid19 pandemic, GeoIP Enforcer is default feature on devices.
If your WebGUI shows license service is required, you may upgrade firmware to latest version.

Zyxel_Charlie

@hebronbrick
Regarding to this case,
can you private message your device's serial number /MAC address for check further?

hebronbrick

S182L18200069/5C:E2:8C:77:85:C9

Zyxel_Charlie

@hebronbrick
As I checked system, the Geo Enforcer_Standard is 365 days and Content Filter_Standard is 723 days. 
Can I know after your press license refresh button on device, the status still the same?

hebronbrick

I found and purchased Geo Enforcer but, I swear, it used to be part of Content Filter because I have no record of purchasing Geo Enforcer separately in the past. 

Zyxel_Charlie

@hebronbrick
For Zywall/USG Series, there is a license of content Filter 2.0 which include GEO IP and CF feature.
However, for VPN, and ATP series, the licenses of Geo Enforcer and Content Filter is separated.

hebronbrick

Same device two years later, got an email saying Geo Enforcer needs to be renewed. I go to licenses on the device and no Geo Enforcer. I click the link in the email to renew, no Geo Enforcer. Have you rolled it up into Content Filter now?

Zyxel_Stanley

Hi @hebronbrick
To strengthen security access under Covid19 pandemic, GeoIP Enforcer is default feature on devices.
If your WebGUI shows license service is required, you may upgrade firmware to latest version.

hebronbrick

That's great news, thank you.