Connection check Disabled

dpipro

Hi,

I can't test a VPN connection at MONITOR --> VPN Monitor --> IPSec, the Connection Check button is disabled.
In which conditions is this command inactive?

Thanks in advance.

Best regards

jasailafan

Did you select the VPN tunnel before clicking the button ?

What kind of VPN scenario are you using? Is it site to site with dynamic peer? or IKEv2? 

It would be helpful if you can take a video of the symptom of the issue on the monitor page of VPN connection.

Zyxel_Cooldia

Hi @dpipro,

The Connection Check button is grey out before selecting a VPN tunnel.

You could follow jasailafan’s instruction to share us related information if it is still unable to click. 

 

@Jasailafan, Thanks