ATP800 REBOOT UNEXPECTLY

SergionCTRL
Posts: 9


hi, yesterday we changed our zywall 310 for the new atp800 and we have the problem of unexpected reboots again, specifically today at 10am it has restarted itself, do you have any firmware that will fix it? V4.55 (ABIQ.0) is currently installed
0
All Replies
-
Hi @SergionCTRL,Can you send me your configuration and diag-info in a PM for further analyzing.0
-
Hi Cooldia,
Files are send in a PM
Regards
0 -
Hi Cooldia,
With the new firmware, the same thing happens, the firewall keeps restarting ...
I installed the new firmware last night at 10:40 p.m. and it just rebooted now at 3:45 p.m.
I send you the diag by PM
0 -
Hi @SergionCTRL,We are analyzing the diag-info. I will get back to you soon.Please disable UTM related service on ATP800 temporarily during our analysis.0
Categories
- 8.5K All Categories
- 1.6K Nebula
- 72 Nebula Ideas
- 57 Nebula Status and Incidents
- 4.5K Security
- 227 Security Ideas
- 985 Switch
- 46 Switch Ideas
- 882 WirelessLAN
- 24 WLAN Ideas
- 5.2K Consumer Product
- 158 Service & License
- 280 News and Release
- 61 Security Advisories
- 13 Education Center
- 581 FAQ
- 263 Nebula FAQ
- 160 Security FAQ
- 76 Switch FAQ
- 75 WirelessLAN FAQ
- 7 Consumer Product FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 62 About Community
- 46 Security Highlight