ATP Email Security kills *.zip files

Michael_I

Hello,

the zip-files scanned by the atp can´t be opened. I think the atp kills the *.zip file while scanning.

Michael_I

I checked it again. It only happens when the zip file, scanned by email security, has a passwort. Email Security destroys the zip-file, so it can be opended in Outlook.

lalaland

Is anti-malware also enabled on ATP?

Michael_I

Yes, could this be the problem?

Zyxel_Emily

Hi @Michael_I,

ATP cannot decompress password protected files.

When "Destroy compressed files that could not be decompressed" is selected, ATP deletes compressed files that use password encryption.

You will find the warning message in the log.

Hence, disable "Destroy compressed files that could not be decompressed" and try it again.