Can't log in need help!!

PeterUK

so I upgraded my VPN300 to 439ABFC0ITS-WK32-r95472 I put in my password it then asks my to change my password which I did I then tried to log in with the password and it just throws me back to the login screen. I cleaned my browser history same thing.

I then did a reset and same problem!

Felling really sorry for myself for upgrading now

Please tell me and how there is a way to change the active firmware.

Zyxel_Emily

Hi @PeterUK,

The new firmware is ready.

Firmware Release

I've confirmed that there is no problem accessing the web GUI.

The command "bwm control-tcp-ack" is added.

Apologize again for the inconvenience. 

PeterUK

crisis averted!

Thanks you PuTTY SSH and zyxel cli_reference_guide

For any having trouble like me

configure terminal

show version

set firmware boot number 1 or 2

firmware 439ABFC0ITS-WK32-r95472 is bad!

Zyxel_Emily

Hi @PeterUK,

We apologize for the inconvenience.

The root cause is the multilingual of the web GUI.

We will build the firmware again and release it to you later.

Zyxel_Emily

Hi @PeterUK,

The new firmware is ready.

Firmware Release

I've confirmed that there is no problem accessing the web GUI.

The command "bwm control-tcp-ack" is added.

Apologize again for the inconvenience. 

PeterUK

Thanks for the quick fix update have just installed 439ABFC0ITS-WK32-r95521 and can get to the GUI