packet capture stop itself after upgrade to 4.39(ABAR.0)

Options
michaelJin
michaelJin Posts: 10
First Comment
edited April 2021 in Security
Upgraded to 4.39(ABAR.0) for a week, the packet capture stop itself after few hours. Anyway to trouble shooting it?

All Replies

  • PeterUK
    PeterUK Posts: 2,959  Guru Member
    Community MVP First Anniversary 10 Comments Friend Collector
    Options
    By default the it captures 10MB in 2MB splits so maybe you hit the set limit? or you have limited storage?

     
  • michaelJin
    Options
    The capture file is saving into a external usb device, so storage is not a issue. I set it up to "Continuously capture and overwrite old ones" and "Save data to USB storage (Available: 6155 MB)"
  • Zyxel_Emily
    Zyxel_Emily Posts: 1,332  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Options
    Could you share the following information with us for troubleshooting?
    1. Go to MAINTENANCE > Diagnostics > Packet Capture > Capture > Misc setting and capture the screen shot of the Misc setting.

    2. Go to CONFIGURATION > System > USB Storage and capture the screen shot of storage settings.

    3. Share the web GUI access of the USG20W-VPN with me in private message. 

    Want a FREE Access Point? Participate in our campaign and share your network setup for a chance to win! https://bit.ly/3z9MJPB

Security Highlight