packet capture stop itself after upgrade to 4.39(ABAR.0)

Options
michaelJin
michaelJin Posts: 10 image  Freshman Member
First Comment
edited April 2021 in Security
Upgraded to 4.39(ABAR.0) for a week, the packet capture stop itself after few hours. Anyway to trouble shooting it?

All Replies

  • PeterUK
    PeterUK Posts: 4,365 image  Guru Member
    250 Answers 2500 Comments Friend Collector Eighth Anniversary
    By default the it captures 10MB in 2MB splits so maybe you hit the set limit? or you have limited storage?

     
  • michaelJin
    michaelJin Posts: 10 image  Freshman Member
    First Comment
    The capture file is saving into a external usb device, so storage is not a issue. I set it up to "Continuously capture and overwrite old ones" and "Save data to USB storage (Available: 6155 MB)"
  • Zyxel_Emily
    Zyxel_Emily Posts: 1,461 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    Could you share the following information with us for troubleshooting?
    1. Go to MAINTENANCE > Diagnostics > Packet Capture > Capture > Misc setting and capture the screen shot of the Misc setting.

    2. Go to CONFIGURATION > System > USB Storage and capture the screen shot of storage settings.

    3. Share the web GUI access of the USG20W-VPN with me in private message. 

Categories

Security Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）