Content Filter block Amazon Echo

Neil_Bain

I have a USG60W with an Amazon Echo Dot connected via the WiFi.  All works well until Content Filtering is enabled.  Enabling CF, even with *no* filter groups ticked, results in the Echo Dot loosing all connectivity (interestingly, it looses it after an hour or so... not immediately).  Disabling CF restores connectivity.

Nothing is reported in the SecuReport Report.

As we wish to continue using the Echo Dot, we are forced to implement content filtering via OpenDNS (easily bypassed!) but would prefer to manage it within the USG.

Grateful for any thoughts on how to proceed. 

Zyxel_Emily

Hi @Neil_Bain,

If Amazon Echo Dot is blocked by content filter or other UTM services, go to MONITOR > Log > View Log. Click "Show Filter and enter the IP address of Amazon Echo Dot in "keyword".

Check if there are any blocked logs for this IP address.

Zyxel_Emily

Hi @Neil_Bain,

If Amazon Echo Dot is blocked by content filter or other UTM services, go to MONITOR > Log > View Log. Click "Show Filter and enter the IP address of Amazon Echo Dot in "keyword".

Check if there are any blocked logs for this IP address.