NWA1123-AC-PRO administration from UPLINK Port ?

MartinS

Hello,

we have some NWA1123-ACv2 and we recently bought a NWA1123-AC-PRO for testing before buying more.

Everything is fine for the wifi part but we have a simple problem with the admin part: how to administer the AP through the UPLINK Port ?

Surprisingly, we found that the AP is asking a new IP from our DHCP server ONLY when connected from the LAN port! We surely miss something somewhere because this behavior just ruins the whole POE things: when it will be mounted on ceiling, linked and powered by only one ethernet POE cable, it's a no-go if we shall plug an other cable in the LAN port just to change the configuration!

We didn't find a way to solve this, if we use the POE/Uplink port, we can't administer the AP in Standalone mode (without physically plugging another cable in the LAN port..).

I hope this is not a "marketing feature" just to push us to the Nebula Cloud Admin solution..

In advance, thanks for your answers.

Best regards.

Zyxel_Joslyn

Hi @MartinS

I have an NWA1123-AC-PRO and use PoE switch to power on the AP, and I can access the AP from the UPLINK port without any issue. We do not have to connect the LAN port to make AP send out the DHCP request.

And this is the screenshot when I connected my PC to the LAN1.

Could you help to confirm for the IP setting? Just ensure the Setting is "Get Automatically".

You can see the IP information via the dashboard.


Joslyn

Zyxel_Joslyn

Hi @MartinS

I have an NWA1123-AC-PRO and use PoE switch to power on the AP, and I can access the AP from the UPLINK port without any issue. We do not have to connect the LAN port to make AP send out the DHCP request.

And this is the screenshot when I connected my PC to the LAN1.

Could you help to confirm for the IP setting? Just ensure the Setting is "Get Automatically".

You can see the IP information via the dashboard.


Joslyn

MartinS

Firstly, thanks for your help.

I can confirm that the DHCP settings are set to "Get Automatically"

but when only the UPLINK port is used I can't reach the AP (no request, no IP).

So I also plug the LAN port and here is what I can see in the admin interface:

In the Dashboard ther is the LAN interface:

and in the Network Status it said that it's the UPLINK port (but that's not true):

If I unplug the LAN port, the AP become immediately unreachable..

The firmware is up to date [ NWA1123-AC PRO_6.10(ABHD.3)C0 ]

I can't figure why the UPLINK port can't reach the DHCP..

MartinS

Ok, I solved it!

The RxPkts summary showing zero helps me: the POE port on the switch looks defective.

I changed the switch and the DHCP request was seen and answered by the server.

Again, thanks for your prompt help.

Regards.