Setup wizard will not sync my registration so I cannot finish Setting up USG60-NB

Erin Posts: 1
edited April 2021 in Security
I've had this USG60 sitting in the box new for a little over a year, now I finally have a use for it and during the setup wizard it will not sync registration. My account says its registered but I cannot move forward in setting up the router. Please help.

All Replies

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,296  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @Erin,

    Could you send the serial number, MAC address and your account to me in private message?

    I'd like to check the registration status of this USG60.

Security Highlight