Setup wizard will not sync my registration so I cannot finish Setting up USG60-NB

Erin
Erin Posts: 1  Freshman Member
edited April 2021 in Security
Hello,
I've had this USG60 sitting in the box new for a little over a year, now I finally have a use for it and during the setup wizard it will not sync registration. My account says its registered but I cannot move forward in setting up the router. Please help.

All Replies

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,370  Zyxel Employee
    Sixth Anniversary 1000 Comments 100 Answers Zyxel Certified Sales Associate

    Hi @Erin,

    Could you send the serial number, MAC address and your myZyxel.com account to me in private message?

    I'd like to check the registration status of this USG60.

    Best regards,
    Emily

    Don't miss this great chance to upgrade your Nebula org. For free! https://bit.ly/4g2pS9L

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