Help Please usg310
Freshman Member
Hi everyone,
I was having some issues with my usg 310 so I thought i would go back to the previous firmware . I must of changed the password when I switched to the new firmware because after I went back to old firmware and rebooted everything is working but I can not get into the router. It tells me my password is wrong than locks me out . I can not for the life of me remember old one. Is there a way i can change firmware back from my zyxel, or is there anything else i can do. Normally I would just reset but I have certain settings setup that I did not do and I quite honestly wouldn't know how to. Please help me .
Thank you
I was having some issues with my usg 310 so I thought i would go back to the previous firmware . I must of changed the password when I switched to the new firmware because after I went back to old firmware and rebooted everything is working but I can not get into the router. It tells me my password is wrong than locks me out . I can not for the life of me remember old one. Is there a way i can change firmware back from my zyxel, or is there anything else i can do. Normally I would just reset but I have certain settings setup that I did not do and I quite honestly wouldn't know how to. Please help me .
Thank you
0
All Replies
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Follow the steps in FAQ to backup the configuration file and reset the password.
https://businessforum.zyxel.com/discussion/1558/how-to-backup-running-configuration-if-forgot-password
0
Master Member
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