Is there a way for me to control Multy with both my iPhone and iPad?

[Deleted User]
[Deleted User] Posts: 4  Freshman Member
edited August 2017 in Archive 2017-2020
Hey there, does Multy work with multiple devices for controlling or is it limited to one device to control Multy?

Accepted Solution

  • [Deleted User]
    [Deleted User] Posts: 3  Freshman Member
    Answer ✓
    @ThatTom,
    As I know if you don't register an account. The configuration file is only save on your iPhone. So, you cannot find MULTY when using iPad via MULTY app.

All Replies

  • [Deleted User]
    [Deleted User] Posts: 3  Freshman Member
    @ThatTom,
    You can use MULTY app to control your device. What is the problem that you encountered?
  • [Deleted User]
    [Deleted User] Posts: 4  Freshman Member
    I finished setting up Multy with my iPhone, but when I open the Multy app on my iPad it can't find the Multy.
  • [Deleted User]
    [Deleted User] Posts: 10  Freshman Member
    @ThatTom, Which iOS version in your iPad?
  • [Deleted User]
    [Deleted User] Posts: 4  Freshman Member
    I have an iPad 2017 using iOS version 10.3.3
  • [Deleted User]
    [Deleted User] Posts: 3  Freshman Member
    @ThatTom,
    Do you have registered an account on myZyxelCloud?
    Link: https://mycloud-sso-beta.zyxel.com/users/sign_in
    You shoud able to find your MULTY on your iPhone and iPad when using the same account to login MULTY app.
  • [Deleted User]
    [Deleted User] Posts: 4  Freshman Member
    No, but I don't want to link something beta with my home router. I take it that this only supports one Multy management device without registration?
  • [Deleted User]
    [Deleted User] Posts: 5  Freshman Member
    First Comment
    edited August 2017
    @ThatTom
    I think you are correct. I can't use MULTY app to manage my MULTY devices with multiple mobile devices either if I don't register a myZyxelCloud account and login the app.
  • [Deleted User]
    [Deleted User] Posts: 3  Freshman Member
    Answer ✓
    @ThatTom,
    As I know if you don't register an account. The configuration file is only save on your iPhone. So, you cannot find MULTY when using iPad via MULTY app.