[092503]Diagnose not clear

Theo1975
Posts: 45
Zyxel Employee


everytime I use the diagnose, I got different results, most of the time the connection between internet and Multy-X 1 and 2 are 0. Just the connection between the Multy-X devices show a result.
So far as I understood, the diagnose is for checking the connection from Multy-X device not from client to the internet?!?
So I should get data from internet, expect the line is down.
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Comments
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Can you share the firmware version of your Multy X and screenshot of Diagnose?0
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LED is solid white all the time.
Attached you can see my results.
Firmware is V1.00(ABKJ.1)B6
As I mentioned before, sometimes result is ok. But the most time I got in at least one measurement no data like Internet -> Wohnzimmer (first device) or Internet -> Kinderzimmer (second device)
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Thanks for your reported, we can see the same problem in our environment.RD is checking the configuration of OoklaServer to find out the root cause.0
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thank you for the info.
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