[092808]Could it be possible to feedback if there are any downtimes or other changes in the testenvi

pancho35m
pancho35m Posts: 72  Ally Member
edited September 2017 in Archive 2017-2020
Hi Team,

it would be nice if you give us a hint if you are working on the environment or there are some downtimes. It seems to be that you are working today on the system because the Apps for apple and android are not working proper.
So we are checking very often the apps and not knowing why they are not still working proper.
If we have a notice then everything is fine!

BR
Pancho

All Replies

  • Zyxel_Support
    Zyxel_Support Posts: 435  Zyxel Employee
    Sorry for the inconvenience.
    Could you please tell us what time do you encountered the problem?
  • pancho35m
    pancho35m Posts: 72  Ally Member
    for example yesterday morning europe time between 08:00 and 10:00 o clock.
    i try several times to login to the app. and it was shown no connection to the device. so they seems to be offline.

  • Zyxel_Support
    Zyxel_Support Posts: 435  Zyxel Employee
    edited October 2017
    It may old app and FW to cause the problem.
    We will release new app and FW tomorrow.