USG40W Fails to update signatures

CRU_Technologies

USG40W with current subscription, hasn't been updating, if I run Update Now 'AV Signature Update Has Failed (failed)'
Why?

Mark_Zyxel

Did you try to enter another dns server like google's 8.8.8.8??

CHS

I have met this situation before......and the symptom seems resolved by:
Router# debug service-register erase _token

Johan

Is your firewall behind another router/NAT?

jasailafan

I got the same issue before.
In my case, the root cause is that the bandwidth of WAN is insuffient.
After BWM rule is modified, signature update is successful.

Zyxel_Charlie

Hello CRU_Technologies,
After the follow above advises(release token and check DNS server), is the issue solved?
Charlie