Ssid not showing

Vandennis95
Vandennis95 Posts: 3  Freshman Member
edited June 2018 in Smart Home Product
My zyxel VMG8324-B10 switchs on alright buh nothing works I've tried several times to reset it buh nothing works...ive used the de reset method still nothing shows on my laptop or phone pls help?????

#CPE_June

All Replies

  • AAAAL
    AAAAL Posts: 125  Ally Member

    Hi Vandennis95,

    May I know your firmware version, is it 1.00(AAKL.24)C0 or other ? Have you check the Wireless is enable in your VMG or not ? Or maybe you have hidden your SSID before ? You can confirm this in GUI Network Setting -> Wireless page.


  • Vandennis95
    Vandennis95 Posts: 3  Freshman Member
    Yea I've hide it before....1.00 dats my firmware version..The problem is why can't I reset it to erase all settings to start afresh
    But now when I on it I can't see the ssid and de reset method still not working 
  • Vandennis95
    Vandennis95 Posts: 3  Freshman Member
    How do I check if my Wi-Fi is enabled 
  • AAAAL
    AAAAL Posts: 125  Ally Member

    Hi Vandennis95,

    Could you provide your firmware version for me first ? You can  check your firmware version via the GUI path : Maintenance -> Firmware Upgrade -> Current Firmware Version


    If it’s possible, please provide your screenshot for the page : Network Setting -> Wireless -> General