Firmware upgrade Zyxel AMG1302-T11C

justplain
justplain Posts: 3  Freshman Member
edited July 2018 in Smart Home Product
My Zyxel AMG1302-T11C has firmware V3.00(ABCG.10)R1 and I'd like to upgrade to the latest V3.00(ABCG.13)C0 as per https://www.zyxel.com/support/DownloadLandingSR.shtml?c=gb&l=en&kbid=M-02433&md=AMG1302-T11C#searchZyxelTab4

The option to upgrade the firmware is not present in the menu in the admin portal of the router.
I suspect my ISP's custom firmware removed the option.
Is there anyway to force a firmware upgrade?

#CPE_July

All Replies

  • AAAAL
    AAAAL Posts: 125  Ally Member

    Hi justplain,

    Your firmware version V3.00(ABCG.10)R1 is a custom version from your ISP, V3.00(ABCG.13)C0  will not apply to you. So you may need to connect with your ISP for the firmware upgrade request.

  • justplain
    justplain Posts: 3  Freshman Member
    Hi thanks, I'm not particularly worried about the custom firmware, more the fact that there is no option in the router admin panel menu to upgrade the firmware. Seems the vendor removed the upgrade option. Is there any way to force a firmware update?
  • AAAAL
    AAAAL Posts: 125  Ally Member

    Hi justplain,

    I am afraid there is no way for you to force a firmware upgrade.

    You should connect to your router provider for this firmware upgrade request.

  • justplain
    justplain Posts: 3  Freshman Member
    ok, thanks for the feedback.