Zyxel VMG4825-B10A modem will not connect to internet after power loss

Matawanakee Posts: 1  Freshman Member
edited October 2018 in Smart Home Product
My two neighbors and I are all having the same problem. When the power goes out the modem turns on but does not connect to the internet. It takes up to three hard restarts to get it to connect. Is there a solution.


All Replies

  • SEJ
    SEJ Posts: 111  Ally Member
    First Anniversary 10 Comments Friend Collector First Answer
    Hi Matawanakee

    What is the firmware version on your modem?
    You may try the latest firmware version to see this problem still exist or not.
    If your modem came from your ISP, you might need to check with your ISP for the latest firmware version.

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