VMG8924-B10A with Netcologne VDSL2

jz13138
jz13138 Posts: 1
edited January 2019 in Smart Home Product
Hi,
my new VMG8924-B10A fails to connect over VDSL2 with the local provider.
xDSL Training Status remains:   Idle

The DSL modem should very well fulfil the requirements:
  • Daten VLAN 10 mit IP-Vergabe via PPPoE (PAP)
  • Voice VLAN 20 mit IP-Vergabe via DHCP
  • VDSL2 ITU-T G.993.2, Annex-B/-J
  • Vectoring ITU-T G.993.5 (> 50 Mbit/s)
  • VDSL-Profil 17A
  • VDSL-Profil 30A (> 50 Mbit/s)
Please advise.

Best regards,
jz13138.

#CPE_Jan_2019

Answers

  • Zyxel_Support_CPE
    Zyxel_Support_CPE Posts: 187  Zyxel Employee

    Hi jz13138,

     

    Thanks for your choose our device. Can you please let me know firmware version and your cpuntry? And I also need your help to monitor color and blink frequency when plug in to DSL port? Please share your results, thanks.