VMG1312-B10D Remote management

Kingdavid

Hi
I have Zyxel router VMG1312-B10D firmware V5.13(AAXA.7)C0 . I can't manage it remotely
I of course enable the remote management, I tried Http, Https   tried to change the port - nothing !
Very frustrating
Please help
Regards
david    

#CPE_Mar_2019

YeK

Hi Kingdavid,

I did some tests, all services (http/https/telent/ping) from wan to device are no problem.

You can go to Remote Management > Service control and then check “wan interface used for service” option. The default setting is “Any_WAN”, if you have specific interface for these service, you need configure it to “Multi_WAN” and select to correct interface. 

Kingdavid

Hi 
thanks for your answer, I tried it but still the same result  can”t manage remotely 
I do not see also at the “status” screen that this service is open 
?

Zyxel_Support_CPE

Hi Kingdavid,

The status page will not show this information. May I know your location and who is your service provider? 

Kingdavid

Hi
Thanks, my location is Israel and service provider is Bezeq 
https://www.bezeq.co.il/
Thanks 
David

Zyxel_Support_CPE

Hi Kingdavid,

In order to provide you with a better assistance, we contacted you through private message to get more information, please check your message box.

Shanchin2k

Hello, I have the same problem as reported above. I am in Finland and the operator is Elisa. I am checking that these configurations are enabled:


I can able to access the router from same network (LAN) using public IP, but not from internet. Are there any additional configuration needed?

Hummel

@Shanchin2k

From your settings, WAN is not enabled and that is the reason why you can not access it from Internet. Only LAN/WLAN is enabled now.