VMG3925-B10B Internet light is green but no internet access on devices

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Solo01
Solo01 Posts: 11  Freshman Member
edited April 2019 in Smart Home Product
My dsl connection is up and the internet light is on but i have no internet access on any connected devices 


#SP_Apr_2019

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  • Solo01
    Solo01 Posts: 11  Freshman Member
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  • Solo01
    Solo01 Posts: 11  Freshman Member
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    @Zyxel_Support @Zyxel_Support Any ideas ?
    thanks
  • Solo01
    Solo01 Posts: 11  Freshman Member
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    After upgrading the firmware to V5.13 the DSL connection is up but no internet connection.
    I contacted my ISP they said your DSL modem is connected but no data streaming. Am i missing something ?? @Mijzelf @Ijnrsi

  • Zyxel_Support_CPE
    Zyxel_Support_CPE Posts: 188  Zyxel Employee
    First Anniversary
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    In order to provide you with a better assistance, we contacted you through private message to get more information, please check your message box.


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