USG20-VPN - The problem with the entrance through the web interface

Rhobar
Rhobar Posts: 1  Freshman Member
edited April 2021 in Security
Hello. After adjusting this model after about a week does not allow on the web interface - the authorization data is written incorrect login and password. How can I get into the settings without resetting them to the factory settings?

All Replies

  • Mark_Zyxel
    Mark_Zyxel Posts: 118
    5 Answers First Comment Friend Collector Fifth Anniversary
     Zyxel Employee
    Dear @Rhobar
    I am sorry to tell you , but  there is no other way to regain acces to  our firewalls if you have forgotten the password.. Only option left now is to complete reset the device..

    This is all due to security reasons,  you have to understand that.
    Otherwise somebody else with harm in his mind  could abuse such settings when available 

    👾

  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034
    50 Answers 500 Comments Friend Collector Fourth Anniversary
     Guru Member
    Hello Rhobar,
    Do you have backup configuration?
    As Mark mentioned, if you dont have it, only option is to reset the device....
    Charlie

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