SSO Agent Loggin

MCFH

Hi there, I have setup SSO Agent on my domain controller and it all seems to work correctly but the logging is crazy - 200Mb a day and it never truncates despite the archive and log rotation interval being set to 10Mb. It goes on logging until the server runs out of disk space:
[2017/11/29 07:22:53 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() completed.
[2017/11/29 07:22:53 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() invoked.
[2017/11/29 07:22:53 AM] [Operation] [TRACE] ReceivedEvents = 0, ProcessedEvents = 0, RejectEvents = 0
[2017/11/29 07:22:53 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() completed.
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() invoked.
[2017/11/29 07:22:55 AM] [Operation] [TRACE] ReceivedEvents = 0, ProcessedEvents = 0, RejectEvents = 0
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() completed.
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() invoked.
[2017/11/29 07:22:55 AM] [Operation] [TRACE] ReceivedEvents = 0, ProcessedEvents = 0, RejectEvents = 0
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() completed.
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() invoked.
[2017/11/29 07:22:55 AM] [Operation] [TRACE] ReceivedEvents = 0, ProcessedEvents = 0, RejectEvents = 0
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() completed.
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() invoked.
[2017/11/29 07:22:55 AM] [Operation] [TRACE] ReceivedEvents = 0, ProcessedEvents = 0, RejectEvents = 0
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() completed.

Can we also have a setting to change the log file location please so it is not on my main system volume?

Thanks
Mark

[Deleted User]

Dear @MCFH

I would suggest you contact us directly by phone, so we can do a remote session do investigate. Pick your local support number from 
http://support.zyxel.eu/Support/30062/30085/en-GB/Portal/ContactUs 

kind regards
mark

Grant

I have now same problem!!! 

2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:50 PM] [Operation] [TRACE] Accepted connection from {172.16.0.5}:{33782}.

[2019/02/12 01:14:50 PM] [Operation] [INFO] status: True and package.Status 16 

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

[2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

How i can to limit SSO Agent log?

Zyxel_Charlie

@Grant
Regarding to this case,
we will enhance this feature on SSO agent application in Q4.
Charlie

Grant

My SSO Agent on PDC generate 2mb log per second!!!!
I Can't wait Q4 !! 

I think it happened after switching to firmware  4.33

Grant

Q4...

Zyxel_Emily

Hi @Grant,

In the new SSO agent version, we will not only fix the large amount of log issue but also support Windows server 2016 and 2019.

The new release plan is changed from 2019 Q4 to Jun. 2020.

Proxinfo

So when the new version will be available?

So many time to deliver a product that should be available since a long time...

Zyxel_Vic

Hi @Proxinfo

The planned schedule is June 2020.

Proxinfo

Are you serious?

We've many problems because of use on Windows 2016 server and now it's obsolete and we use Windows 2019 without success...

Maybe we should go to another zyxel's competitor...

Grant

I migrated the agent to a workstation with an SSD. I clear the log through the scheduler. Degradation of SSD 2% in 3000 hours. But now everything works stably.