SSO Agent Loggin

MCFH
MCFH Posts: 1
Fourth Anniversary
 Freshman Member
edited April 2021 in Security
Hi there, I have setup SSO Agent on my domain controller and it all seems to work correctly but the logging is crazy - 200Mb a day and it never truncates despite the archive and log rotation interval being set to 10Mb. It goes on logging until the server runs out of disk space:
[2017/11/29 07:22:53 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() completed.
[2017/11/29 07:22:53 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() invoked.
[2017/11/29 07:22:53 AM] [Operation] [TRACE] ReceivedEvents = 0, ProcessedEvents = 0, RejectEvents = 0
[2017/11/29 07:22:53 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() completed.
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() invoked.
[2017/11/29 07:22:55 AM] [Operation] [TRACE] ReceivedEvents = 0, ProcessedEvents = 0, RejectEvents = 0
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() completed.
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() invoked.
[2017/11/29 07:22:55 AM] [Operation] [TRACE] ReceivedEvents = 0, ProcessedEvents = 0, RejectEvents = 0
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() completed.
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() invoked.
[2017/11/29 07:22:55 AM] [Operation] [TRACE] ReceivedEvents = 0, ProcessedEvents = 0, RejectEvents = 0
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() completed.
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() invoked.
[2017/11/29 07:22:55 AM] [Operation] [TRACE] ReceivedEvents = 0, ProcessedEvents = 0, RejectEvents = 0
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() completed.

Can we also have a setting to change the log file location please so it is not on my main system volume?

Thanks
Mark

Comments

  • Mark_Zyxel
    Mark_Zyxel Posts: 118
    5 Answers First Comment Friend Collector Fifth Anniversary
     Zyxel Employee
    Dear @MCFH

    I would suggest you contact us directly by phone, so we can do a remote session do investigate. Pick your local support number from 
    http://support.zyxel.eu/Support/30062/30085/en-GB/Portal/ContactUs 

    kind regards
    mark

    👾

  • Grant
    Grant Posts: 33
    First Comment Friend Collector Fourth Anniversary
     Freshman Member
    edited February 2019
    I have now same problem!!! 

    2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] Accepted connection from {172.16.0.5}:{33782}.
    [2019/02/12 01:14:50 PM] [Operation] [INFO] status: True and package.Status 16 
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

    How i can to limit SSO Agent log?
  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034
    50 Answers 500 Comments Friend Collector Fourth Anniversary
     Guru Member
    @Grant
    Regarding to this case,
    we will enhance this feature on SSO agent application in Q4.
    Charlie
  • Grant
    Grant Posts: 33
    First Comment Friend Collector Fourth Anniversary
     Freshman Member
    My SSO Agent on PDC generate 2mb log per second!!!!
    I Can't wait Q4 !! 
    I think it happened after switching to firmware  4.33
  • Grant
    Grant Posts: 33
    First Comment Friend Collector Fourth Anniversary
     Freshman Member

    Q4...

  • Zyxel_Emily
    Zyxel_Emily Posts: 961
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 500 Comments
     Guru Member

    Hi @Grant,

    In the new SSO agent version, we will not only fix the large amount of log issue but also support Windows server 2016 and 2019.

    The new release plan is changed from 2019 Q4 to Jun. 2020.

  • So when the new version will be available?

    So many time to deliver a product that should be available since a long time...

  • Zyxel_Vic
    Zyxel_Vic Posts: 265
    5 Answers First Comment Friend Collector Fifth Anniversary
     Master Member

    Hi @Proxinfo

    The planned schedule is June 2020.

  • Proxinfo
    Proxinfo Posts: 5
    First Comment Friend Collector
    edited February 2020

    Are you serious?

    We've many problems because of use on Windows 2016 server and now it's obsolete and we use Windows 2019 without success...

    Maybe we should go to another zyxel's competitor...

  • Grant
    Grant Posts: 33
    First Comment Friend Collector Fourth Anniversary
     Freshman Member

    I migrated the agent to a workstation with an SSD. I clear the log through the scheduler. Degradation of SSD 2% in 3000 hours. But now everything works stably.

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