ZyWall USG2000 FW 3.30(AQW.7)C0 gets "Unable to connect ZySH daemon", WebGUI won't work

hansjalbertsson

ZyWall USG2000 FW 3.30(AQW.7)C0 gets "Unable to connect ZySH daemon" when in ssh as admin, WebGUI won't work.

What do I do to get it working, and what could be the reason??

Mark_Zyxel

Dear @hansjalbertsson
I would suggest you flash the usg with the latest Weekly firmware available:
ftp://cpeguest02:[email protected]/USG_3.00_weekly_date_code/V330_based_2016/2016-WK48/USG2000/330AQW7ITS-WK48-r74988.zip 

Basicly FTP upgrade would be advisable. 

So connect a pc in your local lan wired to the usg
start a command prompt with admin rights 
then type ftp [zywalls ip address] and login with admin and password



Then if successful , set the mode to BINIARY with the command : bin
after that give the command put c:\firmware.bin [location where firmware is downloaded]



Hit enter and it will start the firmware upgrade..
Let me now if you have any questions ! 

Kind regards
Mark

Blabababa

Is it all the time showing "Unable to connect ZySH daemon" or just in short period? If it just showed in short period, could be the system just busy on handling something else for minutes. 

hansjalbertsson

Mark said:

Dear @hansjalbertsson
I would suggest you flash the usg with the latest Weekly firmware available:
ftp://cpeguest02:[email protected]/USG_3.00_weekly_date_code/V330_based_2016/2016-WK48/USG2000/330AQW7ITS-WK48-r74988.zip 

Basicly FTP upgrade would be advisable. 

So connect a pc in your local lan wired to the usg
start a command prompt with admin rights 
then type ftp [zywalls ip address] and login with admin and password



Then if successful , set the mode to BINIARY with the command : bin
after that give the command put c:\firmware.bin [location where firmware is downloaded]



Hit enter and it will start the firmware upgrade..
Let me now if you have any questions ! 

Kind regards
Mark

This is close, there's actually a document from zyxel that addresses this. This will be part of the fix.

hansjalbertsson

It's a permanent state. 

hansjalbertsson

Mark said:

Dear @hansjalbertsson
I would suggest you flash the usg with the latest Weekly firmware available:
ftp://cpeguest02:[email protected]/USG_3.00_weekly_date_code/V330_based_2016/2016-WK48/USG2000/330AQW7ITS-WK48-r74988.zip 

Basicly FTP upgrade would be advisable. 

So connect a pc in your local lan wired to the usg
start a command prompt with admin rights 
then type ftp [zywalls ip address] and login with admin and password



Then if successful , set the mode to BINIARY with the command : bin
after that give the command put c:\firmware.bin [location where firmware is downloaded]



Hit enter and it will start the firmware upgrade..
Let me now if you have any questions ! 

Kind regards
Mark

I guess I should say

ftp> put 330AQW7ITS-WK48-r74988.bin  /Firmware

because I think the usg looks for the bootable FW in /Firmware, doesn't it?

Ftp from windows doesn't work!!!??? Any ftp from any of my Unix machines seems to work OK.

Mark_Zyxel

Dear @hansjalbertsson

No this is not needed If above does not work for you it seems more alike a local issue on your pc.. (firewall, anti virus,software) what is causing an error...  you can also use on your  windows client  a software tool like FILEZilla.. there  you just connect again with the usg en drag en drop the bin file directly in the root .. This is also applicable to almost all our modern firewalls, Acces points, wireless controllers and home routers/modems

hansjalbertsson

Why is then the old firmware in there named /Firmware??

hansjalbertsson

Re ftp not working: FileZilla works very well.
PROBABLY I have some issue with my W10 firewalls, I am NOT a Windows person.

Mark_Zyxel

i guess you are pointing to the standby firmware? but then again i am 100 % sure what is said.. I do like daily upgrading cases with ftp. you can also check our one security site:
http://onesecurity.zyxel.com/tutorials
then under [Firmware Upgrade Procedure] you can find a document where you can see the same

hansjalbertsson

And this is true even in a USG2000 ???