Zyxel VMG1312-B10D timeoutted while upgrading

kinq06

Hello, i was upgrading my 

Zyxel VMG1312-B10D

It's been 5 minutes and user interface went blank. I thought there was a error and panicked, then i did a thing i shouldn't do, i cut the power off. Now there's not a light, it's just blank. No power at all. Please help me.

#SP_Dec_2019

Hummel

@kinq06,

I think maybe the firmware is not upgraded successfully because you cut the power off.

It is suggested to contact your local support for further support.

kinq06

@Hummel

Probably. But local support is not helping me. I need to figure this out myself.