Randomly connection issue
Hi,
I have a zyxel firewall (USG20W-VPN) connected to a router modem.
Zyxel wan IP: 192.168.2.254 - Gateway: 192.168.2.1 - DNS 8.8.8.8
Modem Router IP: 192.168.2.1
FW lan 1 IP: 192.168.1.1 (connect all the pc and servers network)
DMZ IP: 192.168.0.1
firmware: v 4.38
randomly, about 4-5 times a day, the connection to internet is lost for some minutes.
Ist is something releted to the firewall because I connected a rasperry to another modem router port and it works without disconnection (from outside when the servers are offline the raspy is online)
When the internet connection restarts I login to the firewall interface and I see that the interfaces are up from few seconds. Also the session uptime is about 0 (few minutes), seems that the firewall has been restarted.
Please someone could help me?
Thanks a lot
I have a zyxel firewall (USG20W-VPN) connected to a router modem.
Zyxel wan IP: 192.168.2.254 - Gateway: 192.168.2.1 - DNS 8.8.8.8
Modem Router IP: 192.168.2.1
FW lan 1 IP: 192.168.1.1 (connect all the pc and servers network)
DMZ IP: 192.168.0.1
firmware: v 4.38
randomly, about 4-5 times a day, the connection to internet is lost for some minutes.
Ist is something releted to the firewall because I connected a rasperry to another modem router port and it works without disconnection (from outside when the servers are offline the raspy is online)
When the internet connection restarts I login to the firewall interface and I see that the interfaces are up from few seconds. Also the session uptime is about 0 (few minutes), seems that the firewall has been restarted.
Please someone could help me?
Thanks a lot
0
All Replies
-
Hi @qfabio,
Welcome to Zyxel community.
Not sure if it is IP subnet overlap on USG20WVPN. The USG20W-VPN Lan2 interface IP is 192.168.2.X/24 by default. if your wan interface IP/Subnet is 192.168.2.X/24. you need to modify Lan 2 IP to other subnet to avoid subnet overlap.0 -
Hi,
thanks for your answer.
You are right... Here the configuration:interface lan1ip address 192.168.1.1 255.255.255.0type internalupstream 1048576downstream 1048576mtu 1500!interface lan2ip address 192.168.2.1 255.255.255.0ip dhcp-pool LAN2_POOLtype internalshutdown!interface dmzip address 192.168.0.1 255.255.255.0type internalupstream 1048576downstream 1048576mtu 1500
I'll modify the configuration but the lan2 is disabled:
I cannot understand why all works fine and sometime it fails. In any case even if the configuration is not properly, why the fw reboots?
In attach my configuration.
Thanks a lot0 -
today I disabled firewall function and I didn't facing any disconnection.
Could be an hardware issue? Thanks0
Categories
- All Categories
- 415 Beta Program
- 2.4K Nebula
- 152 Nebula Ideas
- 100 Nebula Status and Incidents
- 5.8K Security
- 290 USG FLEX H Series
- 278 Security Ideas
- 1.5K Switch
- 77 Switch Ideas
- 1.1K Wireless
- 42 Wireless Ideas
- 6.5K Consumer Product
- 252 Service & License
- 396 News and Release
- 85 Security Advisories
- 29 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.6K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 86 About Community
- 75 Security Highlight