XMG3927-B50A - Disabled Checkbox for "Keep 2.4G and 5G the same" in WiFi settings

Haron
Posts: 2
Freshman Member

Hello
I have recently acquired a XMG3927-B50A router and configured it via the wizard. During the wizard, I was asked if I wanted to combine the 2.4GHZ and the 5GHZ wireless networks, which I confirmed. Now I want to split them up again, but on the wireless settings page the checkbox to unpair the two networks is greyed out. I can't seem to change this configuration in any way. Does anyone know why this option is greyed out, and what can be done? I would be very grateful, thanks in advance!
I have recently acquired a XMG3927-B50A router and configured it via the wizard. During the wizard, I was asked if I wanted to combine the 2.4GHZ and the 5GHZ wireless networks, which I confirmed. Now I want to split them up again, but on the wireless settings page the checkbox to unpair the two networks is greyed out. I can't seem to change this configuration in any way. Does anyone know why this option is greyed out, and what can be done? I would be very grateful, thanks in advance!
0
Accepted Solution
-
@Haron,
Can you take a screenshot to show which page you try to config and see the option is grayed out?
Please also check if you can see MESH tab in Menu > Network Setting > Wireless. Try to disable the mesh function might be the solution.0
All Replies
-
@Haron,
Can you take a screenshot to show which page you try to config and see the option is grayed out?
Please also check if you can see MESH tab in Menu > Network Setting > Wireless. Try to disable the mesh function might be the solution.0
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