gs1900 24e

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Araldo60
Araldo60 Posts: 1
edited August 2022 in Switch
Hi i try to update to last firmware the switch but something goes wrong now the system is unreachable the unit attached goes well. What can i do fo recover the situation ???
the switch ip address result unreachable.
I have checked the browser option and its all ok 

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  • Zyxel_Adam
    Zyxel_Adam Posts: 339  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    edited January 2021
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    Dear customer,

    Welcome to Zyxel Community,

    The mechanism of switch gets DHCP IP address first. Since your situation happened after firmware upgrade, the IP address of switch might be changed. 

    Please use ZON utility to scan IP address of the switch, you may use the  following link to download it https://www.zyxel.com/form/zon_utility_download.shtml

    Hope it helps,
    Adam
    Adam