USG20W-VPN Wireless 2.4G and 5G band not working simultaneously

TChalmers Posts: 1  Freshman Member
edited April 2021 in Security
How to configure Wireless to get both bands working simultaneously?

USG20W-VPN with firmware V4.30(ABAR.0) / 2017-11-23 21:23:44.

I have configured a wireless AP Profile for 802.11 b/g/n using the 2.4 GHz band and another profile for 802.11 ac using the 5 GHz band. I can get the 2.4GHz band to work, or I can the 5 GHz band to work, but I can't get both bands to work at the same time. I'm guessing that  Idon't have things configured correctly. Is there an article that explains how to configure wireless so that both bands will work simultaneously?

Thank you!


  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment
    Hello TChalmers,
    For internal wireless, USG20W-VPN support one channel at one time.
    Go to Configuration>Object>AP Profile>Radio, you will see the default profile is 2.4G channel, and default2 profile is 5G channel.

    Go to Wireless>AP management>Select which channel and SSID profile you want to use


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