pb with Secuextender on 20H2

Bruno_comc
Posts: 1
Hi
Before the upgrade to 20H2, we had no connection problem. Once we have made the update, when we launch the connection, it's end after 20 seconds. We use Secuextender 4.0.3.0. It's ok for TAP-Windows Adapter V9 for Zyxel SecuExtender in device manager and visual c++2015 is installed. I repeat it worked before the update to 20H2.
Thank you for your reply
Before the upgrade to 20H2, we had no connection problem. Once we have made the update, when we launch the connection, it's end after 20 seconds. We use Secuextender 4.0.3.0. It's ok for TAP-Windows Adapter V9 for Zyxel SecuExtender in device manager and visual c++2015 is installed. I repeat it worked before the update to 20H2.
Thank you for your reply
0
All Replies
-
Hi @Bruno_comc
There two points we need to clarify:
(1).When this symptom appears, please enter MS services.msc and check if ZyWALL SecuExtender Helper service is running or can manually re-execute.
(2).If symptom still appear please provide your C:\SecuExtenderHelper.log file to me via private message for further investigation.
Thanks.
See how you've made an impact in Zyxel Community this year!
0 -
hi @Bruno_comc
a new version of SecuExtender is released (4.0.4.0)
the changelog says an updated driver signature. maybe it will fix your problem
ftp://ftp.zyxel.com/SecuExtender/software/SecuExtender_SSL_VPN_Client_4.0.4.0.zip
1
Categories
- All Categories
- 415 Beta Program
- 2.5K Nebula
- 152 Nebula Ideas
- 102 Nebula Status and Incidents
- 5.8K Security
- 296 USG FLEX H Series
- 281 Security Ideas
- 1.5K Switch
- 77 Switch Ideas
- 1.1K Wireless
- 42 Wireless Ideas
- 6.5K Consumer Product
- 254 Service & License
- 396 News and Release
- 85 Security Advisories
- 29 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.6K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 87 About Community
- 76 Security Highlight