pb with Secuextender on 20H2

Bruno_comc
Posts: 1
Hi
Before the upgrade to 20H2, we had no connection problem. Once we have made the update, when we launch the connection, it's end after 20 seconds. We use Secuextender 4.0.3.0. It's ok for TAP-Windows Adapter V9 for Zyxel SecuExtender in device manager and visual c++2015 is installed. I repeat it worked before the update to 20H2.
Thank you for your reply
Before the upgrade to 20H2, we had no connection problem. Once we have made the update, when we launch the connection, it's end after 20 seconds. We use Secuextender 4.0.3.0. It's ok for TAP-Windows Adapter V9 for Zyxel SecuExtender in device manager and visual c++2015 is installed. I repeat it worked before the update to 20H2.
Thank you for your reply
0
All Replies
-
Hi @Bruno_comc
There two points we need to clarify:
(1).When this symptom appears, please enter MS services.msc and check if ZyWALL SecuExtender Helper service is running or can manually re-execute.
(2).If symptom still appear please provide your C:\SecuExtenderHelper.log file to me via private message for further investigation.
Thanks.
0 -
hi @Bruno_comc
a new version of SecuExtender is released (4.0.4.0)
the changelog says an updated driver signature. maybe it will fix your problem
ftp://ftp.zyxel.com/SecuExtender/software/SecuExtender_SSL_VPN_Client_4.0.4.0.zip
1
Categories
- 8.1K All Categories
- 1.6K Nebula
- 60 Nebula Ideas
- 54 Nebula Status and Incidents
- 4.4K Security
- 224 Security Ideas
- 963 Switch
- 45 Switch Ideas
- 868 WirelessLAN
- 20 WLAN Ideas
- 5.2K Consumer Product
- 139 Service & License
- 268 News and Release
- 53 Security Advisories
- 12 Education Center
- 573 FAQ
- 273 Nebula FAQ
- 132 Security FAQ
- 73 Switch FAQ
- 72 WirelessLAN FAQ
- 7 Consumer Product FAQ
- Documents
- 34 Nebula Monthly Express
- 71 About Community
- 44 Security Highlight