pb with Secuextender on 20H2

Bruno_comc

Hi 
Before the upgrade to 20H2, we had no connection problem. Once we have made the update, when we launch the connection, it's end after 20 seconds. We use Secuextender 4.0.3.0. It's ok for TAP-Windows Adapter V9 for Zyxel SecuExtender in device manager and visual c++2015 is installed. I repeat it worked before the update to 20H2.


Thank you for your reply

Zyxel_Jeff

Hi @Bruno_comc

There two points we need to clarify:

(1).When this symptom appears, please enter MS services.msc and check if ZyWALL SecuExtender Helper service is running or can manually re-execute.

(2).If symptom still appear please provide your C:\SecuExtenderHelper.log file to me via private message for further investigation.

Thanks.

Asgatlat

hi @Bruno_comc

a new version of SecuExtender is released (4.0.4.0)
the changelog says an updated driver signature. maybe it will fix your problem
ftp://ftp.zyxel.com/SecuExtender/software/SecuExtender_SSL_VPN_Client_4.0.4.0.zip