Zyxel 1200-8 Firmware upgrade

Mr_Wrong

I just got a Zyxel 1200-8 POE v.2 switch and I am trying to update the firmware to version 2.00.  When I enter the firmware upgrade page and click path to select the firmware, it populates the text box with C:\fakepath\firmware_name and fails when I click update.  If I type the path and name of the firmware and click update it does nothing. I have tried multiple browsers and paths and it never works.  How do I update to the latest firmware?

Zyxel_Melen

HI @Mr_Wrong,

Welcome to ZYXEL community.

In order to solve your issue, I would like to ask questions as below:

1. May I know if your device is GS1200-8HPv2 ?
2. Were you use the V2.00(ABMF.0)C0.bin file to upgrade? Kindly remind the download file need to be unzip before upgrade.
3. If you still have same problem, you may try the hotfix version which we fixed an issue related to management vlan. The link is following: https://community.zyxel.com/en/discussion/9591/fixed-gs1200-8-8hpv2-management-ip-address-issue#latest

Hope it will help.

Zyxel_Melen

HI @Mr_Wrong,

Welcome to ZYXEL community.

In order to solve your issue, I would like to ask questions as below:

1. May I know if your device is GS1200-8HPv2 ?
2. Were you use the V2.00(ABMF.0)C0.bin file to upgrade? Kindly remind the download file need to be unzip before upgrade.
3. If you still have same problem, you may try the hotfix version which we fixed an issue related to management vlan. The link is following: https://community.zyxel.com/en/discussion/9591/fixed-gs1200-8-8hpv2-management-ip-address-issue#latest

Hope it will help.

Mr_Wrong

Hi, thank you for your reply.  I am trying to update a GS1200-8HPv2.  I did unzip the file and attempt to update using the GS1200-8_V2.00(ABME.0)C0.bin file.

I downloaded the files from the other link that you sent but the problem is that when I browse to select the file it always shows up as <drive_letter>\fakepath\<firmware_name>.  However, this time when I placed it at the root of my drive and typed in the path and updated, it worked.  That did not happen with the other firmware.  I've included a screenshot of the issue I was having below.  It shows what was populated in the Firmware path after I selected the file at the root of my C: drive.  I tried edge, chrome and firefox all had the same issue.

Thanks for the help!

Mediamaster

I have this problem, too. Are you kidding me? If I type in the correct path manually and hit Upgrade, exactly nothing happens. I'm on a Mac using Safari, my Zyxel GS1200-5HP v2 is running V2.00 (ABKN.1)C0 (yet).

Zyxel_Melen

Hi @Mediamaster,

I did a local test with MAC and Safari (V18.4(20621.1.13.11.3)) to upload the firmware file to the GS1200-8. The result was success. The browser behavior looks like nothing happens; the countdown was kept at 40 seconds remaining. However, the MAC actually send/upload the firmware to the switch. After the firmware file uploading finishes, my GS1200-8 reboots and applies the new firmware. If your switch didn't reboot after 40 seconds, please try other browsers like Google Chrome or Edge. Hope this helps.