USG Series Converter - converting configuration from USG210 to ATP500

phphil
phphil Posts: 36  Freshman Member
First Anniversary 10 Comments
edited April 2021 in Security
I would like to convert configuration from USG210 to the new ATP500 we got. 

looking at the https://convert.cloud.zyxel.com/ there is no option to select ATP500 as output: 

What can I do? 
any other suggestion, or particular problematic steps I should consider?

Thank you 
Best Regards

All Replies

  • Zyxel_Tobias
    Zyxel_Tobias Posts: 200  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment
    Hi @phphil

    Thanks for coming back to us.

    You can try to choose ATP200 and convert it first, then remove the "header" of the .conf file (with Firmware and model info) and try apply this config into ATP500.

    If that works, all fine, if not you can check "File Manager" category in log afterwards to look for "Errors" and correct it.

    If everthing failed, feel free to open a ticket to our Support Team with USG210 config and we will help you to get a config you can use.

    https://support.zyxel.eu/hc/en-us/requests/new?ticket_form_id=114093996354


    Kind Regards,

    Tobias

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