GUI Dashboard error

dpipro
dpipro Posts: 69  ZCNE Certified
First Comment Friend Collector Fifth Anniversary ZCNE Switch Level 1 Certification - 2020
edited April 2021 in Security
Hi folks,

our USG310 is showing this error some time after login. I can't figured out what is going on. Thank you



ZyWALL USG310 F/W rev. 4.62(AAPJ.0)
Best regards

All Replies

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,230  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fourth Anniversary
    Hi @dpipro

    Could you help to check and collect some information for us next time when the message appears?
    1. Open the CLI icon to see what message was print out 

    2. Navigate to Monitor > Log and share the log information to us


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  • dpipro
    dpipro Posts: 69  ZCNE Certified
    First Comment Friend Collector Fifth Anniversary ZCNE Switch Level 1 Certification - 2020
    Hi @Zyxel_Jeff

    Thank you for your reply

    Here it is... Thank you


    Best regards
  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,230  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fourth Anniversary

    Hi @dpipro

    Could you provide your Monitor> Log screenshot and startup-config file to us via private message for further investigation?

    Thanks.



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  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,230  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fourth Anniversary

    Hi @dpipro

    You can use V4.62WK02 firmware to fix this symptom.

    Download link as below:

    https://community.zyxel.com/en/discussion/4751/zld-v4-62-wk02-firmware-release#latest

    Thanks.



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  • dpipro
    dpipro Posts: 69  ZCNE Certified
    First Comment Friend Collector Fifth Anniversary ZCNE Switch Level 1 Certification - 2020
    Hi @Zyxel_Jeff

    sorry for my late reply. Ok, I will update it. Thank you
    Best regards

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