Why I can't link services to my USG110?

mhanol

Hi!

I have an USG110 firewall. I bought new security licence pack, I made the registration in my portal, i can see the services, but I am not able to link them to the device. If I click the link button, it says: There is no compatible device. 

Please help me to solve, the problem, thanks in advance.




ps.: Is there any direct contact to support?

Zyxel_Jeff

Hi @mhanol

What is your firmware version now?

You can upgrade firmware to V4.62 and link license again.

https://portal.myzyxel.com/my/firmwares

Thanks.