Does this product work?

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  • Dynamited
    Dynamited Posts: 12
    First Comment Sixth Anniversary
    image  Freshman Member
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    I have disabled SecuReporter and now view the "trail" offer as just another useless marketing ploy. I assume my problem is because none of the "profiles" have any valid license.

    Too bad, Zyxel is such a failure in documentation and marketing.

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  • Zyxel_Emily
    Zyxel_Emily Posts: 1,499
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    image  Zyxel Employee
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    Hi @Dynamited,

    Thanks for your suggestion. We will add more clear descriptions in the document in the future release.

  • Dynamited
    Dynamited Posts: 12
    First Comment Sixth Anniversary
    image  Freshman Member
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    Criminey, now I can not turn off the SecuReporter emails even though I unchecked its box. What a nightmare.

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,499
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    image  Zyxel Employee
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    Hi @Dynamited,

    Did you also delete the device from the list of claimed device on SecuReporter?

    After you delete the device from the list of claimed device on SecuReporter and “Enable SecuReporter” is disabled on ZyWALL, you won't receive daily reports from SecuReporter.

    The emails may be from myZyxel.com.

    Can you share the screen shot of "emails" you received with me in private message?

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