SecuExtender lost connection

Martin_Kuchar
Martin_Kuchar Posts: 38  Freshman Member
First Comment Friend Collector Second Anniversary
edited April 2021 in Security

Hello, we still have problems with SSL VPN disconnections. Time to time, sometimes 5 times in one day, the SecuExtender disconnects - lost connection. The line looks good, because another SSH session to other servers are still alive.

We urgently need to know how to track the reason of disconnections.

Thank you very much. Logs from SecuExtender and USG 110 are available.

Accepted Solution

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  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,511  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @Martin_Kuchar

    Can you send me your configuration file and SecureExtender log via private message?Let me test it at my lab. 

  • Martin_Kuchar
    Martin_Kuchar Posts: 38  Freshman Member
    First Comment Friend Collector Second Anniversary
    Answer ✓

    Kernel panics was resolved with help of @Zyxel_Emily . In case of questions, you can contact me with private message.

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