Zyxel Online Help

Cat2
Cat2 Posts: 4
First Comment
edited April 2021 in Security
Zyxel online help is not working in the WebGui after firmware update to 4.50(ABFW.0).

I get following error:

Page Not Found.(404 Error)

All Replies

  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment
    @Cat2
    Thanks for your information.
    We had confirmed this as an issue and we’re working on it.
  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment
    @Cat2
    The Zyxel Online Help can work now, so please check it.
  • Cat2
    Cat2 Posts: 4
    First Comment
    Help works now. But, in my opinion the, layout and font are worse than before. There is less information on the same space. Tiny font, huge empty space and unnecessary information. Context help opens in a full screen window on the start page?!
    I really hope they improve it. I don't see why it has been changed in the first place.
  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment

    @Cat2
    Thanks for your valuable suggestion. We would consider it in the future release.

    However, I also would like to understand more details of the suggestion, please check private message.


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