No Secureporter Data post (4.55) ATP200

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iSpeed
iSpeed Posts: 110  Ally Member
First Comment Fifth Anniversary
edited April 2021 in Security
Post 4.55 update I'm not getting any data in Secureporter.

All Replies

  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,397  Zyxel Employee
    100 Answers 1000 Comments Friend Collector Seventh Anniversary

    Hi @iSpeed  

    What’s the previous firmware was worked before 4.55 firmware?

    Can you also make sure your Secureporter config still exist:


    And make sure DNS query is available in your network environment.


    If configuration all correct but still without any data on SecuReporter, then we may need check your environment by private message.

  • iSpeed
    iSpeed Posts: 110  Ally Member
    First Comment Fifth Anniversary
    Rebooted firewall a 2nd time after update and seems to be showing data now. Close ticket.

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