Locked out of USG210

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jw708
jw708 Posts: 16 image  Freshman Member
First Comment Friend Collector Third Anniversary
edited April 2021 in Security
After updating the firmware I was asked to set a new password. I set a new password but I am unable to login. 

It looks very similar to this issue: https://businessforum.zyxel.com/discussion/1393/locked-out-of-my-own-usg110

The password did not have a 

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  • jw708
    jw708 Posts: 16 image  Freshman Member
    First Comment Friend Collector Third Anniversary
    Sorry, posted an imcomplete draft.

    The password did not have a $ but started with '

    I have startup-conf downloaded but is there a way to log in without resetting?
  • Zyxel_Emily
    Zyxel_Emily Posts: 1,461 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @jw708,

    If you have the latest backup configuration file "startup-config.conf", search for the following CLI.

    username admin encrypted-password $4$encryptedpasswordencryptedpassword$ user-type admin


    Then set a new password and replace the following CLI with the original one.

    username admin password yournewpassword user-type admin

    In this example, 12345678 is the temporal password.

    Save and rename startup-config-back.conf. Upload this configuration file to device and apply it.

     

    Here is the procedure.

    https://businessforum.zyxel.com/discussion/1558/how-to-backup-running-configuration-if-forgot-password 

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