ZW USG 1100 100% flash usage

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alexey
alexey Posts: 193 image  Master Member
First Comment Friend Collector Eighth Anniversary
edited April 2021 in Security
Hi.
ZW USG 1100 fw v4.31(aapk.1_its-wk43-r86075 show 100% flash usage.
We have no files on it. Only 3 conf files.
Diagnostics, packet capture, wireless frame capture are empty, all dirs via cli (dir, packet_trace, script, idp) shows empty.
How i can clean flash?

All Replies

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,462 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    We need the remote access to check on what kind of files occupied your USG1100 flash space.
    I will send you the required information in the private message.

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,462 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @alexey,

     

    We remotely solved the issue. The disk usage is 77% now.


  • Fernando12
    Fernando12 Posts: 5 image  Freshman Member
    First Comment Friend Collector
    Hi @Zyxel_Emily

    How did they solve the problem?
  • Zyxel_Emily
    Zyxel_Emily Posts: 1,462 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @Fernando12,

    You can use the command to delete unnecessary file when flash is full.

    debug system _disk-cleanup


  • Fernando12
    Fernando12 Posts: 5 image  Freshman Member
    First Comment Friend Collector

    I get this error when executing the command.


  • Zyxel_Emily
    Zyxel_Emily Posts: 1,462 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @Fernando12,

    The command "debug system _disk-cleanup" is available since firmware 4.35.

    Make sure your ZyWALL 1100 is upgraded to firmware 4.35 or later versions.

    If the command is still not found in the latest firmware version, give me the remote access of SSH or console in private message.

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