SecuReporter License

webdb
webdb Posts: 10  Freshman Member
First Comment
edited April 2021 in Security
Hi
I bought a used ATP200 which works perfectly fine. When I login to myzyxel and check the services connected to my device I see that all services are still licensed for the next 201 days but SecuReporter shows red and tells me that the trial license expired.

However when I check the same on the ATP itself it tells me that all services (also SR) are valid for the next 201 days. Is there anything I need to do to activate that?

All Replies

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,404  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    Hi @webdb,
    On myZyxel.com, go to My Devices > ATP200. Click the MAC address.

    Click Linked Services and the button Details of "SecuReporter Premium".

    Check if the Trial and Standard are all activated.
    If the trial or standard is not activated, just activate it.

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  • webdb
    webdb Posts: 10  Freshman Member
    First Comment
    @Zyxel_Emily
    Thanks, that helped
    Kind regards
    Daniel

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