Impossible to remove EZMODE_VPN_L2TP

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danieles
danieles Posts: 3 image  Freshman Member
First Comment
edited April 2021 in Security
Hi,
I have set a VPN by Easy Mode but I'm not able to delete o modify it neither in Easy Mode nor Expert Mode.
In Easy Mode I'm stacked at step 3: USG20 doesn't save.

How to fix it?

Regards,
 Daniele

All Replies

  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034 image  Zyxel Employee
    50 Answers 500 Comments Friend Collector Fourth Anniversary
    @danieles
    The EZMODE_VPN_L2TP rule can be deleted with following way.
    Go to Expert Mode>Configuration>VPN>IPSec VPN>VPN Connection>Select EZMODE_VPN_L2TP then Click the Remove button>Press Yes.

  • danieles
    danieles Posts: 3 image  Freshman Member
    First Comment
    Hi,
    sure, I have tried several times to remove it but IT DOESN'T WORK! After click the configuration is still present.

  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034 image  Zyxel Employee
    50 Answers 500 Comments Friend Collector Fourth Anniversary
    @danieles
    I checked it again with firmware: 4.39(ABAQ.0) without any issue.

    What firmware version are you using? Use Incognito window and check it again.
    If the issue still occur, can you private message the configuration for check further.
  • stefanocps
    stefanocps Posts: 23 image  Freshman Member
    Friend Collector
    hello i have the same issue. Created a VON rule in easy mode, and evene if i go to expert and delete i get error Latest firmware on router is USG20W-VPN
  • mMontana
    mMontana Posts: 1,443 image  Guru Member
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 50 Answers 1000 Comments
    Triple check object references.
  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034 image  Zyxel Employee
    50 Answers 500 Comments Friend Collector Fourth Anniversary
    edited July 2021
    @stefanocps
    I checked it locally again, the tunnel which created in easy mode still can be deleted.


    Can you private message your configuration for check further?

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