ATP 200 last firmware and VPN SSL

Acquatecno
Acquatecno Posts: 3  Freshman Member
First Comment First Anniversary
edited April 2021 in Security
Hello.
since i upgraded to last firmware (4.60) the vpn connection trough SecuExtender 4.0.3.0 doesn't work anymore.
It perfectly work only booting the device with the precedent firmware (4.55).
Any solution?
Thank you to all.

All Replies

  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034  Zyxel Employee
    50 Answers 500 Comments Friend Collector Fourth Anniversary
    @Acquatecno
    The SSL VPN(SecuExtender 4.0.3.0) is working without any issue from v4.55 to v4.60 on my lab.

    What format did you fill on Server IP? domain or IP address?
  • Acquatecno
    Acquatecno Posts: 3  Freshman Member
    First Comment First Anniversary
    ip address....
  • Mario
    Mario Posts: 106  Ally Member
    Zyxel Certified Network Engineer Level 1 - Security First Comment Friend Collector Fifth Anniversary
    Hi Acquatecno
    I don't have problems at ATP200 on 4.60 with ssl vpn.
    Is it an local user?
    And are you able to logon on the webinterface with this user/pass?
    You can check the SecuExtender.log on c:\users\USERNAME\ for errors?
    Thanks
    Mario







  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034  Zyxel Employee
    50 Answers 500 Comments Friend Collector Fourth Anniversary
    edited November 2020
    @Acquatecno

    To collect complete information, 

    after issue occur,

    1. Please Go to My PC>Local Disk C
    Collect "SecuExtenderHelper.log"
    2. and then Go to My PC>Local Disk C>Users>select the file of account which you login
    Collect "SecuExtender.log" 
    Please provide message the configuration and above information for check further.

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