USG40W Loses Internet Connectivity
After upgrading to 4.60, and reconfiguring the router from scratch, I've noticed that the Internet connection is unstable. Occasionally, there will be a delay when clicking on a web link, or opening a new browser session. Sometimes this delay is just a few seconds, but can also be indefinite, requiring the router to be rebooted. This is happening on the Ethernet connection, so it's not a wireless issue.
I have tried a resetting, and reinstalling firmware, using firmware's new default configuration, then configuring it manually according to my needs, but the problem persists.
I have tried a resetting, and reinstalling firmware, using firmware's new default configuration, then configuring it manually according to my needs, but the problem persists.
0
All Replies
-
If you have a older firmware in the other slot and reboot to that do you have any problems?
0 -
I don't have older firmware available. I removed it.There were some problems before with connectivity, but not as bad as they are now. I have replaced the device now. However, it would be good to know if the old one is fixable.0
-
Hi @Jason210
It’s our suggestion that you may consider to upgrade your device firmware to V4.60(AALB.1) patch 1. This version should not have certain issue per our real field experience.
0
Guru Member
Zyxel Employee
Categories
- All Categories
- 415 Beta Program
- 2.5K Nebula
- 155 Nebula Ideas
- 105 Nebula Status and Incidents
- 5.9K Security
- 319 USG FLEX H Series
- 286 Security Ideas
- 1.5K Switch
- 78 Switch Ideas
- 1.1K Wireless
- 42 Wireless Ideas
- 6.6K Consumer Product
- 256 Service & License
- 398 News and Release
- 86 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.7K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 87 About Community
- 78 Security Highlight
