[083102]Can't complete install
Options
DrPepper
Posts: 35 Freshman Member
I am unable to complete the installation of my Multy unit. The screen I am on is
"Connect Multy - Make sure MULTY is connected to your broadband"
There is a blue next button at the bottom, but no amount of clicking it will continue the installation.
The Multy itself is slow flashing a blue light and IS connected to my cable modem.
I have rebooted both the Multy X and cable modem multiple times.
I have FC'd the Multy app and relaunched it, gets stuck in the same place.
I am using an iPad 2. iOS version 9.3.5
App Version 1.1.8 (170830)
Per TestFlight the Multy app should work with iOS 9.0 or later.
"Connect Multy - Make sure MULTY is connected to your broadband"
There is a blue next button at the bottom, but no amount of clicking it will continue the installation.
The Multy itself is slow flashing a blue light and IS connected to my cable modem.
I have rebooted both the Multy X and cable modem multiple times.
I have FC'd the Multy app and relaunched it, gets stuck in the same place.
I am using an iPad 2. iOS version 9.3.5
App Version 1.1.8 (170830)
Per TestFlight the Multy app should work with iOS 9.0 or later.
0
Comments
-
I am using an iPad 2. iOS version 9.3.5
App Version 1.1.8 (170830)
Per TestFlight the Multy app should work with iOS 9.0 or later.=> Current only support phone device.
iphone : iOS9.0 or later
Android phone : Android 5.0 or later0 -
When we launch in the app store, can we have the compatibly set properly to prevent installation on incompatible iOS devices?0
-
Thanks for your suggestion. We are working on it to let Multy X app compatible with multi platform. If Multy doesn't support certain platform, we will modify it when launched in the app store.0
Categories
- All Categories
- 384 Beta Program
- 2.1K Nebula
- 117 Nebula Ideas
- 80 Nebula Status and Incidents
- 5.1K Security
- 77 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 69 Switch Ideas
- 907 WirelessLAN
- 34 WLAN Ideas
- 5.9K Consumer Product
- 209 Service & License
- 335 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 1.9K FAQ
- 898 Nebula FAQ
- 415 Security FAQ
- 234 Switch FAQ
- 205 WirelessLAN FAQ
- 46 Consumer Product FAQ
- 137 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 73 About Community
- 62 Security Highlight