[091802]After Power OFF the devices is no view on the App and the second devices is blinking red

pancho35m
pancho35m Posts: 72
Fifth Anniversary
 Ally Member
edited September 2017 in Archive 2017-2020
Hi team,

after i switch the power off the devices for several hours and i turned the power on the first device which is connected to the WAN Port works proper fine. I can see the SSID and i can log in to the SSID. The second device blinking red.

If i take a look on the APP the devices are shown offline.
I cannot find the option for connection or something else.

BR
Pancho

Comments

  • Zyxel_Support
    Zyxel_Support Posts: 436  Zyxel Employee
    According to your description about the second device blinking red, it means FW upgrade error.
    Please check the firmware version of 1st node and 2nd node via Multy X app. Is it the same?
    - Reboot two Multy X units, does the problem still exist?
    - Reset and install it again, does the problem solve?
  • pancho35m
    pancho35m Posts: 72
    Fifth Anniversary
     Ally Member
    edited September 2017
    Just to inform you i turn on the devices in the morning and after i came back home everything was ok. i could see the second multy on my app. So i think it takes too long time. 

    But with the new APP Version i will reset my devices and set them up from the beginning.
    AND after that i will turn them off and later turn them on


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