[091802]After Power OFF the devices is no view on the App and the second devices is blinking red

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pancho35m
pancho35m Posts: 72  Ally Member
First Anniversary
edited September 2017 in Archive 2017-2020
Hi team,

after i switch the power off the devices for several hours and i turned the power on the first device which is connected to the WAN Port works proper fine. I can see the SSID and i can log in to the SSID. The second device blinking red.

If i take a look on the APP the devices are shown offline.
I cannot find the option for connection or something else.

BR
Pancho

Comments

  • Zyxel_Support
    Zyxel_Support Posts: 436  Zyxel Employee
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    According to your description about the second device blinking red, it means FW upgrade error.
    Please check the firmware version of 1st node and 2nd node via Multy X app. Is it the same?
    - Reboot two Multy X units, does the problem still exist?
    - Reset and install it again, does the problem solve?
  • pancho35m
    pancho35m Posts: 72  Ally Member
    First Anniversary
    edited September 2017
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    Just to inform you i turn on the devices in the morning and after i came back home everything was ok. i could see the second multy on my app. So i think it takes too long time. 

    But with the new APP Version i will reset my devices and set them up from the beginning.
    AND after that i will turn them off and later turn them on