[091802]After Power OFF the devices is no view on the App and the second devices is blinking red

pancho35m

Hi team,

after i switch the power off the devices for several hours and i turned the power on the first device which is connected to the WAN Port works proper fine. I can see the SSID and i can log in to the SSID. The second device blinking red.

If i take a look on the APP the devices are shown offline.
I cannot find the option for connection or something else.

BR
Pancho

Zyxel_Support

@pancho35m,

According to your description about the second device blinking red, it means FW upgrade error.

Please check the firmware version of 1st node and 2nd node via Multy X app. Is it the same?

- Reboot two Multy X units, does the problem still exist?

- Reset and install it again, does the problem solve?

pancho35m

Just to inform you i turn on the devices in the morning and after i came back home everything was ok. i could see the second multy on my app. So i think it takes too long time. 

But with the new APP Version i will reset my devices and set them up from the beginning.
AND after that i will turn them off and later turn them on