PLA5405: Connection drops every other day

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ubose
ubose Posts: 1 image  Freshman Member
edited January 2019 in Smart Home Product
I have been using the adapters for a couple of years now. For all the time that I can remember, the connection breaks every other day or so. I pull out the adapter and put it back into the power outlet; and the connection comes back. I have tried to plug the adapter in the other outlets in the room, but it is the same. Is there anything I can do to get a stable connection?

#PLA_Jan_2019

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  • Mihawk
    Mihawk Posts: 103 image  Ally Member
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    Try reset them and pair again.
    But so far as I know there is not new firmware or upgrade tool, so if you still face the problem, then you should contact local support for repairing. 

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