NBG6515 makes trouble when sending Emails with attachement(s)

Ullrich
Posts: 1
My NBG6515 workes all fine, but last months many Emails with one ore more attachements are not sent. The error notice gives notice: Time Out...
I think that this is a problem caused by the NBG6515 because on other networks all runs fine.
I didn't change the configuration since starting the NBG6515 three years ago.
It is not related to a certain provider nor to a certain file format. The ymptom came up slightly, now it is nearly impossible to send a Email with 2 attachements.
What could be the reason, where should I search for a solution?
#Home_Router_Dec_2019
I think that this is a problem caused by the NBG6515 because on other networks all runs fine.
I didn't change the configuration since starting the NBG6515 three years ago.
It is not related to a certain provider nor to a certain file format. The ymptom came up slightly, now it is nearly impossible to send a Email with 2 attachements.
What could be the reason, where should I search for a solution?
#Home_Router_Dec_2019
0
Comments
-
Dear @Ullrich,
1. What is the firmware version of your NBG6515?
2. Can you share the related log on NBG6515?
3. Have you tried to reset the NBG6515? See any improvement?
4. What kind of E-mail service that you used? And is there any problem with received E-mail?
5. If this issue only happened in the E-mail, please check the settings of the bandwidth Management, please enable the Bandwidth Management, and raise the priority level of E-mail or change the bandwidth of E-mail service.
Please enter the GUI >> Expert Mode >> Configuration >> Management >> Bandwidth Management.
0
Categories
- 6.9K All Categories
- 2 Education Center
- 1.4K Nebula
- 34 Nebula Ideas
- 40 Nebula Status and Incidents
- 3.9K Security
- 203 Security Ideas
- 749 Switch
- 31 Switch Ideas
- 627 WirelessLAN
- 9 WLAN Ideas
- 4.6K Consumer Product
- 105 Service & License
- 223 News and Release
- 39 Security Advisories
- 520 FAQ
- 238 Nebula FAQ
- 120 Security FAQ
- 73 Switch FAQ
- 67 WirelessLAN FAQ
- 6 Consumer Product FAQ
- Documents
- 30 Nebula Monthly Express
- 44 About Community
- 32 Security Highlight
Consumer Product Help Center
