usg 310 nor booting or resetting
Hello, one of my usg 310 suddenly doesnt want to boot
the lights are like
pwr - green light on stable
sys - blinking quickly since the device is started (can be like that for days and nothing changes)
clicking in the reset button, doesnt do anything (usually after some secs, it should reboot which it doesnt)
any help with that? any way to reset its configuration?
thanks a lot in advance
the lights are like
pwr - green light on stable
sys - blinking quickly since the device is started (can be like that for days and nothing changes)
clicking in the reset button, doesnt do anything (usually after some secs, it should reboot which it doesnt)
any help with that? any way to reset its configuration?
thanks a lot in advance
0
Comments
-
@vmedrano
I suggest that you can use firmware v4.30 to do firmware recovery by following the SOP which is mentioned in the release note page 84.
After recovery, if the issue does not disappear, please contact with local representative for assistance.
Charlie
0 -
Thanks a lot for your reply and guidelines, I can confirm that I was able to recover the device via putty placing the file via ftp and then the device takes the new firmware and auto start the update
regards
0
Categories
- All Categories
- 347 Beta Program
- 2.1K Nebula
- 115 Nebula Ideas
- 77 Nebula Status and Incidents
- 5K Security
- 44 USG FLEX H Series
- 246 Security Ideas
- 1.2K Switch
- 64 Switch Ideas
- 900 WirelessLAN
- 33 WLAN Ideas
- 5.8K Consumer Product
- 204 Service & License
- 326 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 1.8K FAQ
- 832 Nebula FAQ
- 401 Security FAQ
- 219 Switch FAQ
- 190 WirelessLAN FAQ
- 45 Consumer Product FAQ
- 136 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 71 About Community
- 61 Security Highlight